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Customer Service

 
ORDER PROCESSING

Orders received Monday through Friday by 12:00 PM EST for merchandise in stock will ship the same day. Orders received after 12:00 PM EST for merchandise in stock will be shipped the next business day. Weekend orders are processed the next business day.  

SHIPPING

Merchandise is shipped out of our facility in Boyertown PA, 19512. Shipping Rates are displayed during the check-out process for the selected shipping method. The company passes along any shipping discounts it receives to its customers. There are no handling fees added to the shipping cost.

DELIVERY

UPS ground shipments will arrive between 1 and 6 days. Go to www.ups.com/maps and enter zip code 19545 to see the actual shipping time to your area.

BACKORDERS

Backordered items are indicated on line at the time of ordering. We will notify you via e-mail or telephone if there is an unexpected backorder, or any other problem with your order.

RETURNS

Items purchased directly form All Balls Inc. may be returned in "good" condition within 30 days for full credit. If returned after 30 days a 15% restocking fee will be assessed.

Items purchased from third party will only be issued an exchange for merchandise of equal or lesser value. Customers may  choose to pay for difference for a more expensive item. We recommend returning items to original 3rd party vendor.

 Shipping costs from original order will not be refunded. 

Returned orders must contain and RGA#.  Please email sales@allballsracing.com  to file a return claim and receive an RGA#

Returns without and RGA# will not be processed. 

 

PRIVACY AND SECURITY

We are committed to respecting your privacy and the security of your personal information. We contract with 3rd party companies to provide secure, encrypted credit card processing and shipping services. We provide these companies with only the information they need to perform their services. These companies are prohibited from using any information for their own marketing purposes or from sharing this information with anyone other than All Balls.

PAYMENT

We accept most major credit and debit cards. Credit card purchases are verified for your protection.

ORDER HISTORY AND ACCOUNT INFORMATION

Order History and Account Information is available to anyone who registers and creates a Login and Password. Tracking Numbers for all shipments are updated nightly.

TERMS AND CONDITIONS
 
Registered Trademarks
The following are registered trademarks of the Company
All Balls®
All Balls Racing®
 
Proprietary Rights
You acknowledge that goallballs.com contains information, data, photographs and other material (collectively “Content”) that are protected by copyrights, trademarks, or other proprietary rights, and that these rights are valid and protected in all forms, media and technologies existing now or hereinafter developed.
 
All Content is copyrighted as a collective work under the U.S. copyright laws, and the Company owns a copyright in the selection, coordination, arrangement, and enhancement of such Content. You may not modify, remove, delete, augment, add to, publish, transmit, participate in the transfer or sale of, create derivative works from, or in any way exploit any of the Content, in whole or in part.
 
Except as permitted by the fair use privilege under the U.S. copyright laws (see, e.g., 17 U.S.C. Section 107), you may not upload, post, reproduce, or distribute in any way Content protected by copyright, or other proprietary right, without obtaining permission of the owner of the copyright or other propriety right. In addition to the foregoing, use of any software Content shall be governed by the software license agreement accompanying such software.
 
Content: Accuracy and Reliability
While the Company makes every attempt to publish accurate and reliable Content on this website, under no circumstances shall the Company, or its affiliates, or any of its officers, directors, employees, or agents be liable for any loss or damage caused by your reliance on information obtained through goallballs.com. It is your responsibility to evaluate the information, opinion, advice, or other Content available through goallballs.com.