- Order Processing
- Privacy & Security
- Order History and Account Information
- Terms and Conditions
Orders received Monday through Friday by 12:00 PM EST for merchandise in stock will ship the same day. Orders received after 12:00 PM EST for merchandise in stock will be shipped the next business day. Weekend orders are processed the next business day.
Merchandise is shipped out of our facility in Boyertown PA, 19512. Shipping Rates are displayed during the check-out process for the selected shipping method. The company passes along any shipping discounts it receives to its customers. There are no handling fees added to the shipping cost.
UPS ground shipments will arrive between 1 and 6 days. Go to www.ups.com/maps and enter zip code 19545 to see the actual shipping time to your area.
Backordered items are indicated on line at the time of ordering. We will notify you via e-mail or telephone if there is an unexpected backorder, or any other problem with your order.
Items purchased directly form All Balls Inc. may be returned in "good" condition within 30 days for full credit. If returned after 30 days a 15% restocking fee will be assessed.
Items purchased from third party will only be issued an exchange for merchandise of equal or lesser value. Customers may choose to pay for difference for a more expensive item. We recommend returning items to original 3rd party vendor.
Shipping costs from original order will not be refunded.
Returned orders must contain and RGA#. Please email firstname.lastname@example.org to file a return claim and receive an RGA#
Returns without and RGA# will not be processed.
PRIVACY AND SECURITY
We are committed to respecting your privacy and the security of your personal information. We contract with 3rd party companies to provide secure, encrypted credit card processing and shipping services. We provide these companies with only the information they need to perform their services. These companies are prohibited from using any information for their own marketing purposes or from sharing this information with anyone other than All Balls.
We accept most major credit and debit cards. Credit card purchases are verified for your protection.
ORDER HISTORY AND ACCOUNT INFORMATION
Order History and Account Information is available to anyone who registers and creates a Login and Password. Tracking Numbers for all shipments are updated nightly.